Privacy policy

Effective Date: 30th October, 2025

Last Updated On: 30th October, 2025


GENERAL

This website, with the URL www.kiddypi.com, is operated by Subhanu Technologies and Solutions Private Limited. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, make a purchase, or interact with our services. We process your personal data in accordance with the Information Technology Act, 2000, the applicable rules under it, and other relevant Indian data protection laws.


By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Our Privacy Policy may be updated periodically without prior notice. We recommend reviewing this page regularly to stay informed about how we handle your information.

All partners, subsidiaries, and third-party service providers who process personal information on behalf of KiddyPi must comply with this policy.


HOW WE COLLECT INFORMATION

We collect information in the following ways:


1. Directly from You:

When you interact with our website, create an account, purchase a product or enrol in a course, subscribe to our newsletter, or contact us via email or chat.


2. Through Business Interactions:

When you communicate with our representatives during events, workshops, or other educational activities.


3. From Third Parties:

We may receive limited information from logistics partners, payment gateways, marketing platforms, or other service providers involved in fulfilling your orders.


4. Automatically through Technology:

When you browse our website, certain data is automatically collected via cookies, web beacons, and analytics tools.


INFORMATION WE COLLECT

We may collect the following personal and technical information:

  • Full name

  • Email address

  • Postal or billing address

  • Mobile number and alternate contact number

  • Account username and password (encrypted)

  • Payment details (processed securely through third-party gateways; we do not store card numbers)

  • Geo-location data (when applicable)

  • Purchase history and preferences

  • Device information (browser type, operating system, IP address, etc.)

  • Usage data (pages visited, time spent, search queries, clicks, etc.)


We use cookies and similar tracking technologies to enhance user experience, remember your preferences, and analyze traffic trends. You can manage or disable cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.


HOW WE USE YOUR INFORMATION

We use the collected data to:

  • Process and fulfil your orders, including payment and delivery.

  • Provide access to online courses, workshops, and learning materials.

  • Improve and personalize your shopping and learning experience.

  • Communicate with you about your orders, services, and account status.

  • Send confirmations, invoices, updates, and service alerts.

  • Respond to customer support requests and resolve issues.

  • Send promotional materials, newsletters, and product recommendations (only if you opt in).

  • Prevent fraud, unauthorized access, or misuse of our website and services.

  • Comply with legal obligations, including identity verification and data retention requirements.


We process your data only for legitimate business purposes and with your consent, where required by law.


DATA SHARING AND TRANSFER

Your personal information may be shared only under the following circumstances:


With Service Providers:

Trusted third parties who assist us in fulfilling orders, processing payments, delivering products, hosting our website, or sending communications. These providers are obligated to handle data securely and in accordance with applicable laws.


With Business Partners and Affiliates:

For joint promotions or collaborative educational programs.


To Comply with Legal Obligations:

When required by law, court order, or regulatory authority for the purposes of investigation, fraud prevention, or enforcement of rights.

KiddyPi does not sell or rent your personal information to any third parties.


USE OF COOKIES AND TRACKING TECHNOLOGIES

Cookies are small files stored on your device that help us enhance your experience. We use cookies to:

  • Keep track of items in your cart.

  • Remember your preferences.

  • Improve website functionality and performance.

  • Analyze usage patterns and improve marketing efforts.


You can disable cookies through your browser settings, though this may affect some site features.


DATA SECURITY

We take data protection seriously and use appropriate technical and organizational measures to safeguard your information. These include:

  • SSL encryption for secure data transmission.

  • PCI-DSS compliance for payment processing.

  • Restricted access to sensitive information.

  • Employee training on data security practices.

  • Regular monitoring and security updates.


While we implement strong safeguards, no online system is entirely immune from security risks. We encourage you to use strong passwords, avoid sharing login credentials, and access our services only through secure networks.


DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy.

  • Comply with legal or accounting obligations.

  • Resolve disputes and enforce our agreements.


After the retention period expires, your personal data will be deleted or anonymized securely.


THIRD-PARTY LINKS

Our website may contain links to third-party websites or applications. 

Please note that we are not responsible for the privacy practices or content of such websites.

We encourage you to review the privacy policies of any third-party sites you visit.


YOUR RIGHTS AND CHOICES

You have the right to:

  • Access, correct, or update your personal information.

  • Withdraw consent for marketing communications.

  • Request deletion of your account or data (subject to legal retention requirements).

  • Opt out of cookies or targeted advertising.


To exercise these rights, please contact us using the details below.


OPTING OUT OF MARKETING

You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly. 

Please note that transactional or service-related messages (e.g., order confirmations) will still be sent as necessary.


CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time. 

Any changes will be posted on this page with the updated “Last Updated” date. 

Continued use of our website after such updates constitutes your acceptance of the revised policy.


GRIEVANCE REDRESSAL

If you have any concerns, questions, or complaints about this Privacy Policy or our data handling practices, please contact us:


Email: kiddypi@subhanu.com

Mobile No: +91-73378-30111

Address: KiddyPi STEM Academy, ℅ Subhanu Technologies & Solutions Pvt. Ltd.,

Ground Floor, MSR Complex, # 50/7, 39th Cross, 16th Main, 4th “T” Block, Jayanagar, Bengaluru, Karnataka 560041. INDIA.


We aim to respond to all legitimate requests within 30 working days.